We have qualified sales teams with extensive relationships and coverage of healthcare professionals, hospitals and clinics. Our sales teams utilise SalesForce, the world's #1 Customer Relationship Management platform.

MARKETING
 
Our marketing capabilities enable effective communication about product activities, awareness and education to all stakeholders.

WORLD CLASS SUPPLY CHAIN CAPABILITY
 
Our warehousing, logistics, demand planning and customer service capabilities are designed to support the products we carry and ensure we deliver excellent service to our partners and customers.

REGULATORY
 
We provide regulatory services in all our 9 countries - product registrations, interfacing with the local regulatory authority, supporting post market surveillance and product recalls, and applications for reimbursements.

TECHNICAL SERVICE
 
We provide technical service capabilities, clinical support and after sales service. We have invested in an infrastructure that provides technical, clinical and administrative support through our manufacturer trained and accredited staff.

QUALITY ASSURANCE
 
Our operations and products meet or exceed the local quality requirements. Our local quality teams proactively engage with our partners and various authorities to ensure full compliance.

SALES OPERATIONS

Our integrated customer management team provides our customers with a single point of contact, providing services such as inbound & outbound telesales, customer support & intelligent credit management.

BUSINESS INTELLIGENCE

Our propriety & customised solutions are based on real-time market data & insights. Built on over 100 years of local business knowledge, our end-to-end market visibility serves as a strong foundation for sales planning & execution.